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Privacy Policy

Last updated: November 6, 2026

This policy explains what data we collect when you order a movie, why, who helps us process it and how long we keep it.

What we collect

  • Photos you upload, and the names, eye colors, story answers and message you enter.
  • Your email address, so we can send your preview, order updates and your movie.
  • Your approximate country, from your IP address, to show the right cookie and email choices.
  • Technical data: IP address, browser type and cookies, to prevent abuse and to measure our ads.
  • Payment status and amount from Whop. We never receive your card details.

How we use it

  • To create your characters, your preview and your movie.
  • To send you emails about your order.
  • If you left your email but didn't finish your order: a few reminder emails. In the EU, UK and EEA we send them only if you ticked the checkbox. Every reminder has an unsubscribe link.
  • To prevent abuse, such as too many free previews from one network.
  • To measure our ads with the Meta Pixel and Meta's server connection. In the EU, UK and EEA we do this only after you accept cookies; you can decline. Along with your IP address and browser type, your email is sent to Meta only as a one-way hash, never in plain text.

We never sell your data, and your photos are never used to train AI.

Your faces and photos

To create your characters, the faces in your photos are processed by our AI provider fal.ai, using image models by Google and Bria. This happens only for your order and only with your consent. Details are in our Biometric Data Policy.

How long we keep it

  • Your original photos: deleted within 7 days after your order is completed.
  • Photos from an order that wasn't paid: deleted 7 days after you last worked on it.
  • Copies our team uses during production: deleted by the team after your order is completed.
  • Your characters, preview and movie: kept so that your download and gift page keep working. You can ask us to delete them at any time.
  • Technical logs: deleted after 30 days.

Who helps us

We share data only with services that help us run the site and make your movie:

  • Whop: payments.
  • Supabase: our database.
  • Cloudflare: file storage (R2) and bot protection (Turnstile).
  • Vercel: website hosting.
  • fal.ai, with models by Google and Bria: creating characters from your photos.
  • Anthropic: writing the narrator's text from your story answers.
  • Resend: sending emails.
  • Trello: our team's task board with your order's photos and answers.
  • Telegram: alerts to our team, without your photos.
  • Meta: measuring our ads (see above).

Your rights

You can ask us for a copy of your data, to correct it or to delete it. Write to us using the contacts below and we'll answer within 30 days.

If you're in the EU, UK or EEA, you can also complain to your local data protection authority.

Children

Orders can be placed only by adults. Photos of children may be uploaded only with permission from their parent or guardian.

Changes

If we change this policy, we'll update the date at the top of this page.

Contact us

Email us

See also: Terms, Privacy, Refunds, Biometric Data Policy.